• Ch - 04 ( Changes Around Us )

    Chemical Changes

    It is a chemical reaction where iron reacts with oxygen and moisture to form iron oxide, commonly known as rust. This reddish-brown substance weakens the metal over time. Rusting can be accelerated by salts and acids, and is typically prevented by protective coatings or using rust-resistant materials. See More

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    Arjun Kumar

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    arjun.kumar.reddy@gmail.com

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    I'm Arjun Kumar, a 12-year-old from Hosur! My favorite subject is science because I love discovering how things work. I enjoy playing cricket, riding my bike, and creating comic books. I dream of becoming a veterinarian to help animals. View More

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    Students will understand and identify North and South Poles, exploring interactions. Use bar magnets, a compass, iron filings, and paper clips for activities. Discuss attraction and repulsion. Assess with explanations, diagrams, and worksheets. Assign homework on magnetic poles in devices.

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    Financial Literacy For Kids

    8 hrs 36mins

    3 Modules

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    Enrolled On 26 Jul 2024

    Money Management

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EMPOWERING EVERY
CHILD's POTENTIAL

EMPOWERING EVERY
CHILD's POTENTIAL

EMPOWERING EVERY
CHILD's POTENTIAL

Edu Grad

Edu Grad

# Inclusive learning

# Design For rural education

Designing the learning experience for underserved schools of India

Designing the learning experience for underserved schools of India

Designing the learning experience for underserved schools of India

My Intent Behind

Discovered that students often become passive recipients in classrooms, struggling to stay engaged and apply what they learn.

And most Edutech tools focus on digitizing textbooks rather than making learning interactive and meaningful.

Thought to envision solutions that makes learning more participatory, engaging, and effective for both students and teachers.

Project Type

Personal exploration project

Area Of Interest

Edutech Space

Skills

Background Study

User Interviews

Competitive Benchmarking

User Segmentation

Persona Creation

Journey Mapping

Affinity Mapping

Building Prototypes

Design Iterations

Timeline

Sep 2024 - Jan 2025

Setting context

India’s education system—particularly in rural areas—has been facing systemic challenges for decades. The sudden shift to online learning during the 2020 pandemic further exposed and worsened these issues. Now, even as we transition into a hybrid model post-pandemic, the foundational problems remain largely unaddressed. Teaching and learning continue to operate in survival mode, leaving little room for meaningful engagement or growth.

India’s education system—particularly in rural areas—has been facing systemic challenges for decades. The sudden shift to online learning during the 2020 pandemic further exposed and worsened these issues. Now, even as we transition into a hybrid model post-pandemic, the foundational problems remain largely unaddressed. Teaching and learning continue to operate in survival mode, leaving little room for meaningful engagement or growth.

The forgotten classroom

The forgotten classroom

Lack of access to education

Lack of access to education

3.2 Crores

3.2 Crores

Children in India do not attend school.

Children in India do not attend school.

Poor learning outcomes

Poor learning outcomes

74 Percent

74 Percent

Of Grade 5 students cannot solve a simple division problem.

Of Grade 5 students cannot solve a simple division problem.

Unsafe school habitat

Unsafe school habitat

1 in 2

1 in 2

Children experience violence from teachers.

Children experience violence from teachers.

High dropout rates

High dropout rates

50 Percent

50 Percent

Of students drop out before Grade 10.

Of students drop out before Grade 10.

Lack of 21st century skills

Lack of 21st century skills

< 45 Percent

< 45 Percent

Of graduates are unemployable.

Of graduates are unemployable.

Mental health crisis

Mental health crisis

50 Percent

50 Percent

of school-going children are affected by anxiety due to academic pressure.

of school-going children are affected by anxiety due to academic pressure.

Source : National Educational Policy Report 2024

Source : National Educational Policy Report 2024

Problem Orientation

Problem Orientation

This raised a deeper inquiry into why such limited progress has been made over an extended period, & why education—especially in rural India—continues to struggle to move beyond mere attendance. This led to the discovery of several underlying factors contributing to the problem.

This raised a deeper inquiry into why such limited progress has been made over an extended period, & why education—especially in rural India—continues to struggle to move beyond mere attendance. This led to the discovery of several underlying factors contributing to the problem.

Major Challenges

Major Challenges

1. Overburdened Teachers

Teachers are overwhelmed with multitasking in under-resourced, multi-grade classrooms, leading to burnout and diluted instruction.

Teachers are overwhelmed with multitasking in under-resourced, multi-grade classrooms, leading to burnout and diluted instruction.

2. Missed Foundations

2. Missed Foundations

Students fall behind academically early on due to unaddressed foundational learning gaps, making it difficult to catch up later.

Students fall behind academically early on due to unaddressed foundational learning gaps, making it difficult to catch up later.

3. Sacrificing for Survival

3. Sacrificing for Survival

Socioeconomic and gender-based pressures force students to prioritize short-term family needs over long-term education.

Socioeconomic and gender-based pressures force students to prioritize short-term family needs over long-term education.

4. Digitally disconnected

4. Digitally disconnected

The digital divide, compounded by limited tracking of student growth beyond academics, excludes holistic development in rural learning.

The digital divide, compounded by limited tracking of student growth beyond academics, excludes holistic development in rural learning.

5. Learning Without Relevance

5. Learning Without Relevance

Students disengage due to a curriculum that fails to connect learning to their daily lives or future opportunities.

Students disengage due to a curriculum that fails to connect learning to their daily lives or future opportunities.

6. No Space to Ask or Grow

6. No Space to Ask or Grow

Students lack safe and inclusive spaces to express doubts and develop confidence in their learning journey.

Students lack safe and inclusive spaces to express doubts and develop confidence in their learning journey.

Design response

Design response

The objective was to design an end-to-end teaching and learning experience for both teachers and students in a rural school setting, with a focus on streamlining the existing learning flow using the limited resources currently available.

The objective was to design an end-to-end teaching and learning experience for both teachers and students in a rural school setting, with a focus on streamlining the existing learning flow using the limited resources currently available.

Key Design Goals

Strengthen grade-level learning within existing pedagogy.

Strengthen grade-level learning within existing pedagogy.

To reduce the administrative burden on teachers.

To reduce the administrative burden on teachers.

To enhance student engagement and participation.

To enhance student engagement and participation.

To foster an interactive environment between teachers & students.

To foster an interactive environment between teachers & students.

Sneak Peek of the Solution

8:40 - 9:20 am

Environmental Science

Ch-03 Changes Around US

Start Class

Suman Patel

Class 6 student

Check Profile

Student Performance Analysis

Compare your progress, and turn setbacks into success.

Practice Exercises

Accept the challenges to sharpen your skills

Empowering Every Child's Potential

Empowering educators with data-driven insights to tailor instruction for each student, ensuring personalized and effective learning experiences.

Enter your School ID

Get Started

Edu Feed

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Query

From queries to collective wisdom

Post Queries

Voc.Education

Introduction to financial literacy

Unpacking the design journey

Research Exploration

Initially, there was a lack of understanding regarding the current state of the education system and its pedagogical practices, particularly the day-to-day challenges faced by both teachers and students. To bridge this gap, three key questions were formulated:

Key Research Questions

What initiatives have been taken by the government to address these issues?

What are the current expectations and needs of teachers and students?

What existing solutions are available in the market?

Sneak peek of the solution

Sneak peek of the solution

Home — “Your Learning Lighthouse”

Home — “Your Learning Lighthouse”

Home — “Your Learning Lighthouse”

All journeys start here. A personalized dashboard that lights the path, shows daily highlights, and keeps students and teachers aligned in one glance.

All journeys start here. A personalized dashboard that lights the path, shows daily highlights, and keeps students and teachers aligned in one glance.

Schedule — “Plan it. Own it.”

Schedule — “Plan it. Own it.”

Never miss a beat. Organize classes, assignments, and revision goals with a smart planner that brings structure to every student’s day.

Never miss a beat. Organize classes, assignments, and revision goals with a smart planner that brings structure to every student’s day.

Live Class — “Learn Together, Live”

Live Class — “Learn Together, Live”

Live Class — “Learn Together, Live”

Step into the classroom, from anywhere. Real-time teaching with interactive tools that bring concepts to life and students closer to their teachers.

Step into the classroom, from anywhere. Real-time teaching with interactive tools that bring concepts to life and students closer to their teachers.

Discussion Forum — “Where Curiosity Connects”

Discussion Forum — “Where Curiosity Connects”

Discussion Forum — Where Curiosity Connects

Ask. Answer. Explore. A safe, open space for students to clear doubts, share ideas, and learn through collaboration—even after class ends.

Ask. Answer. Explore. A safe, open space for students to clear doubts, share ideas, and learn through collaboration—even after class ends.

Assignment & Exams — “Test Your Best”

Assignment & Exams — “Test Your Best”

Assignment & Exams — “Test Your Best”

Apply knowledge through well-structured assignments and exams. Whether it’s take-home or time-bound, it’s all tracked and streamlined here.

Apply knowledge through well-structured assignments and exams. Whether it’s take-home or time-bound, it’s all tracked and streamlined here.

Grading & Status — “Progress at a Glance”

Grading & Status — “Progress at a Glance”

Grading & Status — “Progress at a Glance”

Stay on track with transparent grades, performance summaries, and personalized feedback. One look and you know exactly where you stand.

Stay on track with transparent grades, performance summaries, and personalized feedback. One look and you know exactly where you stand.

Practical Exercises — “Hands-On, Minds-On”

Practical Exercises — “Hands-On, Minds-On”

Practical Exercises — “Hands-On, Minds-On”

Bring theory to life with interactive activities and real-world problem-solving that reinforce classroom learning in a playful way.

Bring theory to life with interactive activities and real-world problem-solving that reinforce classroom learning in a playful way.

Vocational Education — “Skills for Life”

Vocational Education — “Skills for Life”

Vocational Education — “Skills for Life”

Learn beyond the textbooks. From crafts to coding, explore practical skills that spark careers, creativity, and confidence for the future.

Learn beyond the textbooks. From crafts to coding, explore practical skills that spark careers, creativity, and confidence for the future.

Sarva Shiksha Abhiyan

Aimed to bring all children back to school and increase enrollment across the country.

NEP 2020

Focused on improving education quality through flexibility, skills, local relevance, and holistic learning.

1980

2001

2011

2021

Rammurthi's commission

Tried to ensure equity and basic facilities in government schools, especially in rural areas.

Right to education

Made free education a fundamental right to ensure access for every child aged 6–14.

A Newfound Shift to Digital Learning

1 in 4

schools cross the country are equipped for digital teaching modalities today.

Societal Readiness

Nationwide digital adoption is real — 25M+ teachers trained and 5.8B+ learning sessions already happening.

Proven Impact Model

Low-cost digital programs like Sampark’s 7M-child reach and 32% learning boost show measurable ROI at scale.

260 million students are aged 10–19, & around 150 million of them are using digital tools for learning.

+80 % in next 10 years

85 %

Projected share of students to access digital learning by 2030.

60 %

Rural adoption growth with cheaper devices & better internet

Rs 83,000

Crores estimated EdTech market size in India by 2028, driven by hybrid and device-based learning demand.

According to Annual Status of Education Report (ASER) 2024 – Pratham

User Interviews

To gain deeper qualitative insights, I conducted one-on-one interviews with teachers and students at the IIT Kanpur campus school over the course of a week. A total of 25 participants took part, maintaining a teacher-to-student ratio of 2:3.

Why These Interviews Mattered

Uncovered day-to-day challenges in teaching and learning.

Identified emotional friction points affecting engagement.

Observed real-world behaviors in classroom settings.

Testimonials

Nandini Chaurasia

Teacher

I have 4 grades in one room, 2 chalks in my box, and 0 free hours. When the inspector visits, I teach loudly. When a child is crying in the corner, I teach softly.

Insight 01

Single teachers often handle multiple subjects and large classes.

Aarav Mishra

Student

In our village, if there’s a wedding or even a buffalo race, school just stops. No one complains—it’s like we’re used to learning only when the village allows it.

Insight 01

School schedules are easily disrupted by on-campus events and activities.

Suman Patel

Student

When my teacher asks a question, I stay quiet. Not because I don’t know—but because I don't want to get it wrong in front of everyone. My voice doesn’t reach far in room.

Insight 01

Students often feel shy and reluctant to participate in classroom discussions.

Khushi Gupta

Student

My sister stopped going to school after Class 9 because mummy said there’s no point—girls will get married anyway. She now cooks at home. I study so I don’t have to do the same.

Insight 01

Many parents, especially daily wage earners, do not see value in formal education.

Deepak Verma

Student

I am in class 5 but I still don’t know how to divide. When sir writes numbers on the board, I just look at my friend’s notebook and copy it. Sometimes, I think I’ll understand it next year.

Insight 01

A significant number of students lack grade-level academic proficiency.

Aarti Tripathi

Teacher

“My job isn’t just teaching—I’m also the record keeper, the midday meal planner, the event coordinator, & even a nurse. There are days when I finish more exhausted children.

Insight 01

Teachers face constant administrative pressure alongside teaching responsibilities.

Competitive Research

A thorough analysis was conducted to evaluate direct competitors, focusing on Eduauraa, ConvoGenuis & ThinkZone for their similar target audience, aligned educational goals & innovative delivery methods.

Key Drivers Behind the Comparative Analysis

Studied market trends and offerings.

Analyzed the targeted audience to identify opportunities and spot gaps.

Assessed how existing solutions address unmet needs and identified their USPs.

Hover to flip card

01

Convogenius

ConveGenius is an AI-powered edtech company focused on making education accessible and personalized through conversational AI, assessments, and digital learning tools,

500,000

Students

2,000+

Adopted Schools

Hover to flip card

02

Think Zone

ThinkZone is a social enterprise improving early learning for children aged 3–10 in low-resource areas through tech-driven, community-led programs that build literacy & life skills.

150,000

Students

500+

Adopted Schools

03

Edu Auraa

Eduauraa is a digital learning platform providing affordable, quality education for classes 6–12 and competitive exams through interactive videos, live classes and engaging study materials.

300,000

Students

1,500+

Adopted Schools

Hover to flip card

Building on the Insights

Teachers

Overloaded rural teachers

Gap in student infrastructure

Missing grade level education

Students

Education versus economic pressure

Silent classrooms, hidden doubts

Theoretical learning disconnect

Conceptualizing Solution

After the research phase, I was overwhelmed by the volume of data collected. The main challenge lay in synthesizing and prioritizing this information to define the kind of experience I aimed to create for the users. Through this process, three major challenges emerged:

Key Challenges

Identifying whom are we designing for

Translating user pain points into meaningful and actionable solutions.

Prioritizing these solutions and strategically shaping them into seamless user flows

Target Audience

Students in Classes 6–10 have the lowest grade-level proficiency, the highest dropout rates, and are in a critical phase of brain development; hence, they were chosen as the target audience.

% of students having grade level education

Max. brain development in human

Max. no. of dropouts in school

64 %

80 %

2 %

80 %

84 %

5 %

48 %

96 %

15 %

57 %

72%

9 %

Pre primary

Grades 1 -5

Grades 5 - 10

Grades 11 - 12

Crafting Personas

Insights from the initial research were divided into teachers and students, forming the basis for distinct personas and journey maps.

Why we built personas

This helped in understanding user needs more clearly.

It also pinpointed precise opportunities to improve the journey.

Building teacher's persona

Nandini Chaurasia, Teacher

Age

35 years

Gender

Female

Location

Kanpur

Online Location

Laptop & Computer

Internet Uasge

2 - 3 hrs

Personality

Deeply Dedicated

Resilient Under Pressure

Emotionally Invested

Community Oriented

Resourceful Problem-Solver

Adaptable Thinker

Context

Ramya, a dedicated government school teacher from a rural town near the Andhra-Orissa border, teaches science and math to large primary classes while also managing extracurriculars. With limited resources and a packed schedule, she struggles with planning, engagement, admin work, and parent communication—yet remains committed to improving student outcomes.

Goals & Motivations

  1. Reduce her daily workload by streamlined planning.

  2. Aims to bring engaging, student-first to life.

  3. Focused on improving grade-level education.

  4. Eases the process of managing student evaluation.

  5. Wants to strengthen student support systems.

User’s Emotions & Major Influences

  1. Ramya feels stressed due to a heavy workload and tight schedules.

  2. She struggles to balance teaching, administrative duties, and extracurricular tasks.

  3. Limited resources and tech access leave her frustrated and under-equipped.

  4. She feels anxious about student engagement and whether they truly understand concepts.

  5. She remains motivated to connect with students.

Tracing teacher’s journey

01

Curriculum planning

and instructions

Subtasks

1. The teacher reviews the DOE-directed syllabus.

2. Lessons are planned on a daily, weekly, or monthly basis.

3. The teacher follows the planner and delivers the concepts in class.

4. Based on student understanding, concepts are revisited or doubt-clearing sessions are held.

02

Test and Assignment creation

Subtasks

1. The teacher plans tests and assignments as per the syllabus or DOE/school guidelines and informs students in advance.

2. Tests and assignments are created based on the prescribed assessment model.

3. They are conducted in class or assigned as take-home tasks.

03

Assignment evaluation and Grading

Subtasks

1. Collect and evaluate assignments and test papers in accordance with the curriculum set by the NGO /DOE.

2. Record marks in a spreadsheet and provide constructive feedback to the students.

3. Share grades with students, discuss common errors, and address their queries.

04

Grade Management and Performance Assessment

Subtasks

1. Student grades for each assignment are recorded.

2. Based on that each individual overall performance is assessed.

3. A yearly report card is prepared, covering academic and extracurricular activities.

4. Class performance is evaluated using the compiled student data.

05

Student Support and Performance Improvement

Subtasks

1. The teacher provides constructive feedback to help improve individual student performance.

2. In parent-teacher conferences, results and ways parents can support improvement are discussed.

3. The teacher and school management review areas for overall improvement.

Building student's persona

Suman Patel, Student

Age

12 years

Gender

Female

Location

Kanpur

Online Location

Laptop & Computer

Internet Uasge

2 - 3 hrs

Personality

Curious Learner

Playful and Social

Easily Distracted

Resilient & Empathetic

Shy but Thoughtful

Adaptively Intelligent

Context

Aadhira Krishna, is a curious 5th grader balancing school and family duties. With parents working as silk weavers and a home environment that values earning over learning, she struggles to focus on studies but stays motivated to improve and support his family and sister. Her growing interest in learning is often challenged by limited resources and expectations at home.

Goals & Motivations

  1. Wants to get better grades in school.

  2. Loves discovering and exploring new things.

  3. Aims to gain a better conceptual clarity.

  4. Ease her family’s hardships through education.

  5. Stay organized with studies, tasks & deadlines.

User’s Emotions & Major Influences

  1. The user is naturally curious and eager to learn but often feels bored during long, traditional lectures, hindering engagement.

  2. Anxiety before tests and deadlines is a common challenge, compounded by shyness in asking questions during class.

  3. Family expectations and economic background deeply influence their educational experience and aspirations.

Tracing student’s journey

01

Class Attendance and Clarification

Subtasks

1. The students have a rough idea of what is being taught in the classroom today.

2. He attends the classes daily and understands the concept but feels boredom with listening to the classes continuously.

3. He clarifies his queries from the teacher on the doubtful concepts.

02

Deadline Tracking and Study Planning

Subtasks

1. The students ensure they submit the assignment/test to the teacher by the given deadline.

2. The students prepare a study plan based on the announcements and instructions from the teacher.

3. They then prioritize tasks based on the urgency of the requirement and available time.

03

Assignment Completion and Test Preparation

Subtasks

1. The student prepares thoroughly for the tests or assignments conducted by the teacher in the classroom.

2. The students download and complete the assignment from the teacher before the deadlines. or attends the test conducted by the teacher.

04

Graded Script Review and Feedback

Subtasks

1. The students collect the evaluated papers and marked assignments .

2. The students revisit the question paper carefully and review their mistakes for better understanding.

3. The students then clarify any doubts in the answer scripts and receive detailed feedback on their performance.

05

Grade Monitoring and Performance Evaluation

Subtasks

1. The student monitors their performance in each individual subject.

2. They also assess their overall performance and receive feedback from the teacher.

3. They try to improve their conceptual clarity and ask questions to resolve doubts.

Constructing HMWs

Upon uncovering the clear user needs and their emotional trigger points, I prioritized the pain points by evaluating their frequency of occurrence across the journey and their alignment with core user goals. Each prioritized pain point was then reframed into " how do we solve this " question.

From Problems to Possibilities

Framing HMWs helped to move beyond just spotting problems and explore multiple ways to solve them.

They also provide structure to ideation, ensuring every idea directly addressed user needs.

Pain point 01

Teachers are overwhelmed with multitasking in under-resourced, multi-grade classrooms, leading to burnout and diluted instruction.

How might we reduce the burden on single teachers in rural schools while ensuring quality learning across grades?

Pain point 04

The digital divide, compounded by limited tracking of student growth beyond academics, excludes holistic development in rural learning.

How might we design inclusive digital solutions that work offline and capture a child’s all-round growth?

Pain point 05

Students disengage due to a curriculum that fails to connect learning to their daily lives or future opportunities.

How might we make classroom learning more relevant and relatable for rural students?

Pain point 02

Socioeconomic and gender-based pressures force students to prioritize short-term family needs over long-term education.

How might we create supportive ecosystems that encourage families and communities to prioritize children’s continued education?

Pain point 03

Students fall behind academically early on due to unaddressed foundational learning gaps, making it difficult to catch up later.

How might we identify and address grade level education gaps before they become permanent academic roadblocks?

Pain point 06

Students lack safe and inclusive spaces to express doubts and develop confidence in their learning journey.

How might we foster emotionally safe classrooms that empower every student to speak, question, and explore without fear?

Turning Ideas into Themes

Once the HMWs were constructed, solutions were brainstormed from both teacher and student perspectives to enhance their respective experiences.

Clustering Approach

Organized into themes aligned with the pedagogical principles of NEP 2020, emphasizing activity-based and experiential learning.

Designed to ensure solutions did not create a double burden for either students or teachers.

Idea Board ( After Brainstorming )

Grouping into themes

Prioritizing themes

Clustering the themes revealed that pursuing all design goals at once was impractical.

Iteration 01

Fostering teacher-student interaction

Strengthening grade-level learning within existing pedagogy.

Outcome : These were organized under the themes of Schedule, Teach, Apply, Revise, and Gauge to streamline the learning experience.

Once this foundation was established, attention shifted to

Iteration 02

Reducing the administrative burden on teachers

Enhancing student engagement and participation.

Outcome : These were organized under the themes of Enhance and Transform.

1. Schedule

Track deadlines & visualize progress. This creates a shared structure & reduce confusion.

3. Apply

After lessons, students work on solving related problems in class, encouraging active learning.

5. Gauge

Teachers conduct short assessments or quizzes—timed and tracked continously.

7. Transform

Once foundational clarity is achieved, students are introduced to advanced concepts

2. Target

Teachers introduce new concepts using clear explanations sets stage for comprehension.

4. Revise

After the classroom, the schedule prompts students to revisit lessons & ask queries.

6. Enhance

Student who need additional support are put into personalized enhancement modules.

Iteration 1

Iteration 2

Building tangible features

These themes were translated into platform features with clear objectives. Each feature was crafted to directly address user goals in teaching and learning.

For teachers

Reducing administrative load while fostering stronger student engagement.

For Students

Elevating grade-level learning and supporting holistic development.

Use the tabs below to switch between different features of the platform

Home

Schedule

Live Class

Forum

Exams

Grades

Exercises

Voc. Ed.

Home — “Your Learning Lighthouse”

All journeys start here. A personalized dashboard that lights the path, shows daily highlights, and keeps students & teachers aligned in one glance.

Building sitemaps

Once the platform features were finalized, the user flows were divided into two distinct parts—one tailored for teachers and the other for students.

Why Separate User Flows Worked Best

Separating flows reduced complexity, helping each group focus only on what’s relevant.

It improved efficiency by letting teachers and students achieve goals faster without overlaps.

The approach ensured scalability, allowing new features to be added without disruption.

Student Section

Teacher Section

Student’s User Flow

1.0

Home Page

Select day

Select subject

2.0

Plan Schedule

In progress tasks

Completed tasks

View curriculum

3.0

Live Class

Select subject

4.0

Discussion Forum

Select subject

5.0

Exam Schedule

Select subject

7.0

Practical Exercises

Select subject

8.0

Vocational Ed

Select courses

Manage points

8.1

Buy Course

With the points gained from quizzes buy courses

8.1.1

Start Courses

Complete Module

End session

8.1.1.1

Practice Activity

Complete the task assigned by teacher & in the modules

7.1

Select Exercises

Assigned by peers

Assigned by teachers

Challenge peers

Practice yourself

7.1.1

Assigned exercises

View details

Comprehensive type questions

Description type questions

Listening type questions

Case study type questions

Submit details

6.0

Grading Status

Select subject

Report card

Performance analysis

Check message

Check assigned practice exercise

6.1.1

Check Remarks

Get feedback from the teacher

6.3.1

Subject Analysis

Doing an in depth subject wise analysis of the student performance

7.1.2

Challenge peers

Select peers you want to challenge

7.1.2.1

Create Quiz

Select the attempted quiz

Select the peers

Set coins & deadline

7.1.3.1

Test yourself

View progress/results

Gain points & challenge others

7.1.1.1

View Results

Check results

Get rewarded

Raise queries

7.1.1.1.1

Start conversation

Connect with peers & teachers

7.1.3

Practice yourself

Select the quiz

6.1

Report Card

Check grades assigned

View Remarks

6.2

Student Analysis

Doing an in depth overall analysis of the student performance

6.3

Select Exam

Subject Analysis

Engagement Metrics

Check Remarks

5.1.1

Ongoing Assignment

Select assignment

5.1.1.1

Yet to submitted

View question paper

Submit assignment

5.1.1.2

Submitted/Graded

View question paper

View answer script

Raise a query

5.1.2

Closed Assignment

Select assignment

5.1.3

More Information

View syllabus completion status

5.1.3.1

Curriculum Info.

Select Exams

5.1.1.2.1.1

Question paper

Compare your answer script

5.1.1.2.1.2

Raise a query

Start conversation with teacher

5.1.1.1.1

Submit assignment

Upload your answer script

Raise a query

5.1.1.2.1

Answer Script

Check grades & remarks

View question paper

Raise a query

5.1

Select Assignment

Select chapter

Ongoing assignments

Closed assignments

More information

4.1

Select Forum

Select chapter

Open forum

Closed forum

More information

4.1.1

Open/Closed Forum

Select Forum

4.1.1.1

Give Response

Awaiting response

Answered queries

Flagged questions

All student queries

4.1.2

More Information

View syllabus completion status

4.1.2.1

Curriculum Info.

Select Exams

3.1

Select Classroom

Start class

Select subtopic

Select chapter

2.1

View Curriculum

Select subject

2.2

Plan Activity

Select exam section

Add task

3.1.1.1

Streaming Subtopic

Select chapter

Select subtopic

3.1.1.1.1

Class On Air

Assess your learning

End class

3.1.1.1.1.1

Assess Learning

Factual questions

Conceptual questions

Critical Thinking questions

Application Based questions

3.1.1.1.1.2

End Class

Check progress

3.1.1

Streaming Lessons

Select exam

Select chapter

1.1

Class Progress

Select subject

1.2

Current Status

Select exam

Open forum

Ask a question

View details

Raise a query

Crafting Interfaces

Once the user flows of the teachers and students were defined, the major challenge was translating them into screens and validating the designs. At this stage, there was a lack of clarity on how to proceed, leading to several critical questions:

Questions to answer

What should be designed first?

What should our visual design language be?

Have we truly validated user expectations?

Iteration 1

Educator's Toolkit

Core Objectives

Streamline the teaching experience by reducing time spent on external tasks.

Enable teachers to focus more on building meaningful engagement (collagium) with students.

01

Home Section

02

Schedule Section

03

Live Class Section

04

Forum Section

05

Exam Section

06

Grade Section

07

Exercise Section

08

Voc. Ed. Section

Student Resource Kit

Core Objectives

Strengthen the implementation of pedagogy within the student learning experience.

Place students on a clear path of continuous improvement.

01

Home Section

02

Schedule Section

03

Live Class Section

04

Forum Section

05

Exam Section

06

Grade Section

07

Exercise Section

08

Voc. Ed. Section

Beyond the Classroom

Why a mobile version

Students can revisit lessons & practice at their own pace, anytime & anywhere, supporting flexiblity.

Learners can control their progress through self-paced learning &reinforce understanding outside the classroom as well.

Assess performance in exams

Assess learning

Revisit your classroom videos

Schedule your task

Review Grades

Vocational Education

Usability Testing

It was conducted over a period of three weeks. An unmoderated testing methodology was employed to gather authentic user feedback. A total of 25 participants took part in this process, providing insights that helped refine and validate the design.

Key Testing Objectives

Ensure the platform addresses real classroom challenges, not assumptions.

Test the intuitiveness of new features like percentile metrics, gamified challenges, & earned-point access.

Identify friction points in engagement, forum interactions, and practice exercises.

Impact on Overall Experience

Improved clarity & motivation for students, as progress & achievements became visible & rewarding.

Enhanced classroom engagement, more structured, meaningful, & measurable.

Key Performance Indicators

Task completion rate

The percentage of users who complete a task without assistance, indicating how effectively they can achieve their goals.

User error rate

The average number of errors made by users while completing a task, helping identify usability issues that may confuse or mislead.

Avg. task on time

The average time users take to complete a task, indicating how efficiently the interface supports quick task completion.

Insights from the users

Iterating based on user insights

Every conversation, every test, every moment of confusion revealed something valuable. Guided by empathy, the design evolved into a tool capable of turning challenges into moments of clarity and meaningful growth for students.

Iteration 2

Crafting Hooked model

Why the Hooked Model

Addressed low focus, poor participation, and weak retention.

Encouraged consistent engagement through meaningful triggers and rewards.

Targeted support for students who needed additional motivation, especially female learners.

How it enhances learning

Motivates students to participate actively in lessons.

Helps learners connect classroom content to real-life applications.

Improves understanding and overall academic performance.

01

Triggers

02

Actions

03

Rewards

04

Investments

Cognitive load reduction

for teachers

Unlocking Teaching Potential

Teachers can focus more on students needs rather than administrative tasks.

Reduced mental load enables better lesson planning and meaningful classroom interactions.

Workload reduction lowers stress and improves long-term effectiveness.

  1. Engagement & Performance Metrics Dashboard

Real-time insights to help personalize teaching and identify learning gaps.

Demographics Metrics

Student Engagement Metrics

Performance Metrics

Student Metrics

Arjun Kumar

Avg. Forum Engagement

12 Responses

Top 20 Percentile

Avg. Forum Engagement

12 Responses

Top 20 Percentile

Overall Class Metrics

23/40 Boys

17/40 Girls

Enrolment Rate

85.68 %

Dropout Rate

18.97 %

Attendance Rate

95.98 %

Retention Rate

84.98 %

  1. Daily Attendance Tracker

Quick tracking with auto-reports for meals and DEO—saving time & clarity.

Arjun Kumar

Present

Bhavana Reddy

Absent

40/45

Present

5/45

Absent

88.89 %

Attendance

Modify Record

Save Record

  1. Smart Assignment Tools

The assignment section includes tools to simplify online corrections and support teachers in giving effective feedback.

Marker

Textbox

Wrong

Correct

Hand

Underline

Cursor

Case

  1. Practice Exercise Generator

Teachers can easily create or tailor practice sets based on performance for students.

Questionnaire Setup

Format Customizer

Add Instructions

Reset

Setup Exercise

  1. Syllabus Progress Tracker

Provides a real-time syllabus tracker with alerts to help teachers stay on pace for exams.

Ongoing Lesson

Reversible & Irreversible

Expansion & Contraction

Physical Changes

Chemical Changes

Separation Of Substances

Discussion Form Status

15 - 21 Aug 2024

Topics Of Discussion

Ch-03 / Physical Changes

Ch-03 / Separation Of Substances

Ch-03 / Chemical Changes

Track Assignments

Assignment Topics

Ch-03 / Irreversible & Reversible Changes

Grading Status

16/32 Students

Designing IVRS Flows

Why It Matters

Ensures continuous learning despite network or device limitations.

Supports local languages and emotional engagement for inclusivity.

Strengthens the home-school connection by keeping parents involved.

How It Transforms learning experience

Provides 24/7 learning access via any phone.

Enables two-way interaction for tasks and feedback.

Cost-effective and scalable, reaching more students efficiently.

  1. Dial to Connect

User calls the toll-free number to connect.

  1. Receive Task Details via SMS

When you select Tasks, an SMS is sent with the scheduled task shared by the teacher.

Today

8:30 am

Scheduled Task ( Sub 04 / Science )

Observe and record daily water usage at home for three days under drinking, bathing, washing, cleaning, and gardening. Reflect on two ways you can reduce water use and bring a small change at home.

  1. Choose Your Subject

Press a number between 1 and 6 to select the subject you want to explore.

01

Kannada

02

English

03

Hindi

04

Mathematics

05

Science

06

Social Science

  1. Start Quiz through messaging

Press # to begin the quiz. Questions arrive via SMS, and you reply to each one in order.

Edu Grad Quiz 2

1min ago

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi eu lorem augue. Proin

  1. Navigate Sections & Sub-Options

On Selecting the subject of your choice. Press 1 for Tasks, 2 for Quizzes, or 3 for Results.

01

For Tasks

02

For Quizzes

03

For Results

  1. View Results & Mentions

Dial back and press 3 to hear your quiz results and check if you got any special mentions.

Lakshmi Menon

Ramaswamy Muthu

Vipul Das

Potential areas of impact

1. Rural Underserved Schools

2. Homeschooling

3. Online Tutoring

4. Private E-Smart Schools

5. Distance Learning

6. Corporate Learning & Upskilling

Key Learnings

Always Listen to the Real Users

Talking to rural teachers and students showed me that user needs often differ from our assumptions. Even basics like language or attendance tracking made a big difference. I’ve learned the importance of stepping into users’ shoes early on.

Keep It Simple and Contextual

I learned that the best solutions don’t need to be fancy—they need to work in the user’s environment. Designing offline features, simple dashboards, or adding a timetable view helped me solve real problems without overcomplicating things.

Iterate with Feedback, Not in Isolation

By testing and refining ideas based on what teachers said (like wanting to highlight good student questions or change grades), I saw how small tweaks from feedback can improve the entire experience. Design is never done in one go.

Dive into the Details

Dive into the Details

To explore the full case study and dive into the complete design process, feel free to connect with me.

To explore the full case study and dive into the complete design process, please open the link in desktop mode. For more details, feel free to connect with me.

To explore the full case study and dive into the complete design process, please open the link in desktop mode. For more details, feel free to connect with me.

Connect with me

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